Report Your Missed Bin Collection — Same-Day Slots

Book before 12pm — from £29

Missed Bins By Council:
Rules & What To Do Next.

If your collection was missed, start here: choose your council to see report windows, typical refusal reasons, and the quickest next step. Not sure which council you’re in? Use the quick finder below or go straight to the Missed Bin Checker.

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Find your council by town

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Use the Missed Bin Checker

Note: Worcester Park spans Sutton, Kingston and Epsom & Ewell—use the council selector if needed.

Councils we cover

Reigate & Banstead Borough Council

Areas: Reigate, Redhill, Banstead, Tadworth

Report window: typically within 1–2 working days
Common refusals: lid open, side waste, contamination

View guide Open Checker

Mole Valley District Council

Areas: Dorking, Leatherhead, Ashtead, Bookham

Report window: typically within 1–2 working days
Common refusals: contamination, excess weight

View guide Open Checker

Epsom & Ewell Borough Council

Areas: Epsom, Ewell, parts of Worcester Park

Report window: typically within 1–2 working days
Common refusals: late presentation, overfilled bins

View guide Open Checker

Royal Borough of Kingston upon Thames

Areas: Kingston, Surbiton, Tolworth, Chessington, New Malden

Report window: typically within 1–2 working days
Common refusals: contamination, side waste

View guide Open Checker

London Borough of Sutton

Areas: Sutton, Cheam, Carshalton, Wallington, parts of Worcester Park

Report window: typically within 1–2 working days
Common refusals: lid open, side waste

View guide Open Checker

London Borough of Croydon

Areas: Croydon, Purley, Coulsdon

Report window: typically within 1–2 working days
Common refusals: contamination, excess weight

View guide Open Checker

London Borough of Merton

Areas: Morden, Wimbledon

Report window: typically within 1–2 working days
Common refusals: wrong bin/week, contamination

View guide Open Checker

Elmbridge Borough Council

Areas: Claygate (and nearby Elmbridge localities)

Report window: typically within 1–2 working days
Common refusals: contamination, late presentation

View guide Open Checker

Need a private collection now? We offer same/next-day bin emptying from £29 (first 240L), £19 each additional 240L on the same visit. Licensed carrier • Waste Transfer Note provided.

Call 07423 809584 Open the Missed Bin Checker

Independent service: Missed Bins is not affiliated with any local council. Always check the official council website for the latest rules; our individual council guides include source links and last-checked dates.