Ashtead Garden Waste:
What Happens If Crews Miss You

Council Subscription Rules

Garden waste collections in Ashtead are managed by Mole Valley District Council through Joint Waste Solutions. Key points include:

• Subscription required: only households with a paid service get brown-lidded bins collected.
• Collection frequency: usually every two weeks, alternating with general rubbish.
• Accepted items: grass cuttings, hedge trimmings, leaves, small branches.
• Reporting window: missed bins must be logged within 2 working days of collection.

See Mole Valley’s garden waste service.

Reporting a Missed Bin

If your brown-lidded bin wasn’t emptied:

1. Report online within 2 working days.
2. If your whole street was missed, crews usually return later in the week.
3. If you receive a sticker, it means the bin was refused (too heavy, lid open, or contamination).

Private Garden Bin Clearance

Sometimes waiting isn’t an option. We provide private garden waste bin emptying in Ashtead. This is useful when:

• Your bin was refused for excess weight or wrong contents.
• You missed the reporting deadline.
• You need urgent clearance before the next round.

Prices start from £29 per 240L bin, with discounts for additional bins. Licensed waste carrier · Waste transfer note provided.

Book online or call 07423 809584 for same or next-day help.

FAQs

• How often are garden bins collected in Ashtead?
  Every two weeks, alternating with general waste.
• Do I need to pay for a garden waste bin?
  Yes. Mole Valley charges an annual subscription.
• What if the bin is too heavy?
  Crew may refuse it. You can lighten the load or use a private collection.
• When do I need to report a missed bin?
  Within 2 working days of the scheduled date.
• Do you offer private garden bin emptying?
  Yes. We collect same or next day across Ashtead.

Related guides: What goes in which bin? · Which bin goes out this week? · Missed bin phone numbers (Surrey)